Last updated: June 2026
FAMILY COUNSELING SERVICES is an organization registered in the United States with its principal address at 11 N Skokie Hwy Ste 110, Lake Bluff, Illinois 60044-1776. We operate the website https://www.familycounsel.lol under the developer name Family Counsel and specialize in computer systems design and related services, including computer integrated systems design, within the professional, scientific, and technical services sector.
This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal data. It applies to all visitors and users of our website and services. By accessing our website, you acknowledge that you have read and understood this policy and consent to the data practices described. We encourage you to read this document carefully and to contact us if you have any questions.
When you interact with our website or engage our services, you may provide us with contact identifiers such as your full name, email address, telephone number, and postal address; professional information including your job title, organization name, and industry sector; project-related information such as technical requirements, system specifications, and descriptions of your infrastructure needs; records of our communications including emails, messages, and meeting notes; and any other personal information you choose to share through our website or direct correspondence.
As you navigate through our website, we may automatically collect device identifiers including your IP address, browser type and version, operating system, and device type; usage data including pages visited, time spent, navigation patterns, and referring websites; and information collected through cookies and similar technologies as further described in Section 6.
We use the information we collect to provide, deliver, and improve our computer systems design and integration services; to respond to your inquiries, service requests, and communications in a timely manner; to communicate project updates, technical documentation, and service-related information; to enhance your experience on our website; to analyze website traffic and improve platform performance; to comply with applicable legal obligations; to detect and prevent security incidents, fraud, and technical issues; and to maintain accurate business records for accounting, auditing, and reporting purposes. We will not process your personal information for incompatible purposes without notifying you and, where required, obtaining your consent.
If you are located in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR: consent, where you have given explicit permission for specific processing and may withdraw consent at any time; contractual necessity, where processing is necessary for performing a contract with you; legitimate interests, where processing serves our legitimate business interests including service improvement and system security, provided these do not override your privacy rights; and legal obligation, where processing is required to comply with applicable laws or legal processes.
We do not sell, trade, or rent your data to third parties for their own marketing purposes. We may share your data with trusted service providers under contractual obligations requiring them to process your data only on our instructions and implement appropriate security measures. We may disclose your information when required by law, regulation, or legal process, when necessary to protect our legal rights or safety, or in connection with a merger, acquisition, or sale of assets with appropriate notice.
Our website uses essential cookies for basic operation, analytics cookies for aggregated usage data, and preference cookies to remember your settings. You can manage cookies through browser settings. Disabling certain cookies may affect functionality. Visit aboutcookies.org for more information.
We implement TLS encryption, secure server infrastructure with firewalls and access controls, regular security assessments, need-to-know access controls, employee training, and incident response procedures. While no system is completely secure, we continuously work to strengthen protections and will notify you of any data breach as required by law.
You have the right to access your personal data; request correction of inaccurate data; request deletion when no longer necessary or consent is withdrawn; request restriction of processing; receive data in a structured, machine-readable format; object to processing based on legitimate interests; and withdraw consent at any time where processing is based on consent.
California residents have the right to know what personal information is collected and how it is used; to request deletion subject to exceptions; to opt out of sale, which we do not engage in; and to non-discrimination for exercising these rights. Contact us using Section 14 to exercise your rights. We respond within the timeframe required by law.
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that a child under 16 has provided us with personal data, we will delete it promptly. Parents or guardians who believe their child has submitted data should contact us immediately.
Your information may be transferred to and processed in countries other than your residence, including the United States where FAMILY COUNSELING SERVICES is established. We implement standard contractual clauses approved by the European Commission to ensure your data receives adequate protection across borders.
Our website may contain links to third-party websites not owned or controlled by FAMILY COUNSELING SERVICES. We are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of every website you visit.
We retain your personal information only as long as necessary for the purposes collected, including legal and reporting obligations. When no longer needed, data is securely deleted or anonymized.
We may update this policy to reflect changes in our practices or legal requirements. Changes are posted with an updated Last Updated date. Your continued use after changes constitutes acceptance of the updated terms.
For questions or requests regarding this policy:
We acknowledge inquiries within five business days and respond within 30 days.